Warranty Policy

Around the globe, The Apollo Hardware name stands for superior product quality and outstanding customer service. our commitment to customer satisfaction is the absolute priority. we believe that we can work together with our customers to make every purchase a positive experience. our shipments are carefully inspected before leaving our facilities.

Limited Warranty
This warranty does not include chipping or breakage of items due to dropping. if you received a product you believe to be defective, contact customer care at 1(800) 787-9112, within 120 days of purchase for a free replacement. if, due to unavailability and or actual product replacement cannot be made, we will credit the full purchase price amount toward future purchases of SLP innovation, Inc. brand products. warranty replacement items or parts will be subject to shipping and handling charges. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. warranty replacement items or parts will be subjects to shipping and handling charges and applicable taxes.

How to make a www.apollohardwaresales.com warranty claim?

If there are any discrepancies, defects, or damages to our product(s), the customer will need to mail proof of purchase from apollohardwaresales.com along with the damaged or defective part to 9262 Hall Rd. Downey, CA 90241 (Proof of purchase must be within 1 year of the purchase date.)  prepaid postage is required. please contact us by phone 1(800) 787-9112 or by email info@apollohardwaresales.com with a detailed explanation of the situation. once the case has been reviewed we will do everything we can to replace the defect part promptly.

This warranty does not apply products purchased from third-party companies or in cases of misuse or abusive use. contact us if you are unsure if your defective item qualifies under warranty.

  

Please note: our warranty policy is subject to change without notice. please visit our website for the most up to date warranty policy information.